The City of Madison is regularly included in lists of top places to live. A thriving food scene, more than 200 miles of trails for hiking, biking and snowshoeing, excellent healthcare, and of course great transit work together to help meet Madison’s vision to be inclusive, innovative, and thriving.
As a member of the Senior Management Team at Metro, members are expected to:
- Support and promote collaborative efforts to achieve mission requirements
- Infuse racial equity goals, principles, and tools into all aspects of Metro Transit
- Promote teamwork and increase engagement, morale, and inclusion
- Communicate openly and candidly
- Participate fully in discussions
- Employ techniques for problem solving and decision making
Examples of Duties and Responsibilities
Provide overall leadership, strategy, coordination, and monitoring of Metro Fleet, Maintenance, and Facilities units through lower level managers, supervisors, and front line staff.
- Be visible and accessible to employees to maintain strong unit morale and accountability
- Lead the planning, procurement, and implementation of new fleet, facility, and charging systems
- Establish roles, unit priorities, long-term plans, equity approaches and strategies to meet objectives
- Review, develop, implement and monitor enforcement of policies and procedures through an equity lens necessary for the effective management and operation of these units.
- Evaluate services provided and make adjustments as needed
- Establish and monitor goals and objectives with lower level managers
- Provide necessary coordination between the units and their programs to maximize efficiency and quality of services.
- Develop business management systems, strategic objectives, and key performance indicators; analyze and utilize data to make management decisions and measure organizational performance
Lead high-level labor relations activities and the implementation of policies and procedures as defined by the General Manager and the City’s Labor Relations Manager.
- Develop relationships with Union Business Agents
- Lead negotiations of new contracts
- Resolve issues where a policy may be unclear and/or procedures are lacking
Lead the maintenance planning of major projects, including:
- Develop maintenance plans
- Determine and project staffing, training, and operating budget needs
- Execute City processes to ensure unit needs are met
- Develop new processes for specific organizational needs, including equity goals and processes
- Develop and coordinate purchased or supplemental transportation services
- Identify grant opportunities and participate in the development of grant applications
Keep up to date on industry trends, technologies, vendor offerings, and peer agency projects. Share information with other Metro units.
Understand, interpret, and/or act as official accountable executive for a variety of mandatory federal processes and programs, including but not limited to:
- Transit Asset Management Plan
- Federal Transit Administration Triennial Reviews
- National Transit Database
- Americans with Disabilities Act
Represent and speak on behalf of the division in meetings with various entities, including:
- The Federal Transit Administration
- City of Madison Common Council, boards, and commissions
- Partner cities’ Council, boards, and commissions
- Business partner organizations
- Neighborhood, community, business, and other special interest groups
Coordinate with other City of Madison departments and divisions, including the development of modification of processes.
Serve as a member of the Metro Executive Team and act for and on behalf of the General Manager as needed.
Perform related work as required or assigned.Minimum Qualifications
- Five (5) years of experience in a vehicle or facility construction or maintenance role, which included at least three (3) years of progressively responsible managerial experience and leadership for a large staff.
- Bachelor’s Degree in Business Administration, Public Administration, or a related field.
OR
- Seven (7) years of experience in a vehicle or facility construction or maintenance role, which included at least four (4) years of progressively responsible managerial experience and leadership for a large staff.
If an applicant does not possess the specific requirements outlined above, HR will review the application materials to determine if the applicant possesses the following equivalent experience:
Four (4) years of experience in applying the following:
- Administration and project management techniques.
- Administration of public sector processes.
- Mechanical, electrical, heating and air conditioning maintenance and repair principles and practices applicable to transit vehicles.
- Related program management principles, practices, and techniques, including planning, organizing and administering programs, services, and activities.
- The full range of supervisory principles and practices, labor relations, and personnel management.
Two (2) years of experience in applying the following:
- Related administrative considerations, including workflow and budgetary analysis.
- Computer programs, spreadsheets, and databases applicable to the duties of the position .
Familiarity with the following:
- Applicable facility and grounds maintenance principles and practices.
- Racial equity and social justice concepts, terms, and tools.
For a complete list of the Knowledge, Skills, and Abilities, please see the class specification.
Special Requirements
- Ability to meet the transportation needs of the position.
- The employee will be expected to attend frequent meetings of Common Council and Transportation Commission as well as other public meetings as required. Such meetings generally take place outside the regular work day during evening hours.
- Employment will be subject to a five-year employment contract negotiated by the Mayor and approved by the Common Council and a term of the contract requires residency in the City of Madison. A condition of employment for this position requires residency in the City of Madison. Non-residents will be given time to establish residency if necessary.
Physical Requirements:
Work in this position is primarily performed in an office environment. However, the employee will be expected to physically access various areas of Metro Transit, including a large bus and maintenance facility, and attend offsite meetings on occasion.
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